Ian Needs

Why a Project/Program Management Office? Because Your Customers Will Love You, That’s Why

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Posted In: Business & IT Alignment – Real World Strategies,Project Management – Improving Project Delivery

When making the case for implementation of a project/program management office (PMO) that provides better reporting, standardizes processes that were once willy-nilly, and boost project profitability overall, it’s perfectly natural to lead with the internal benefits. Resources are used more efficiently. Projects are chosen with strategy and impact on business performance in mind. But in the end, why do we really want to hard-wire the project governance process? Who are we really doing all this for? Let’s consider the customer-centric side argument for your PMO. This is no way suggesting that you shouldn’t consider all aspects of ROI, but merely  

Shannon Wedding

Drowning In Content?

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Posted In: Business & IT Alignment – Real World Strategies

There is danger lurking in all that stored content What is content management? IT departments, specifically the applications development areas, deal with a data models which depend upon the formal definition of data elements and the relationships among data elements within the domain. I like to refer to these data elements as “structured content”, since an element which is bound and constrained by rules specific to the data type. As an example, a data element which contains a date value will be defined as a date-type element and will be constrained to allow only valid date values. The same can  

Shannon Wedding

Top Four SharePoint Challenges

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Posted In: Business & IT Alignment – Real World Strategies

If I hire a SharePoint expert, can they get SharePoint running for my company? SharePoint, as with most of today’s applications, is easy to install. Unfortunately, this hides the complexity of the product and the realization of managing the implementation. SharePoint is only a framework for managing your business processes; it doesn’t automatically “fix” them. A SharePoint projects can fail for a number of reasons, and I think the top four are: 1. Lack of product knowledge and planning 2. Cutting corners to reduce development and implementation costs 3. Inexperienced or under-qualified resources 4. Misapplied resources Assuming we are smart  

Shannon Wedding

Four Pitfalls to Avoid When Implementing Your Outsourced PMO

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Posted In: Business & IT Alignment – Real World Strategies,Business Growth

More companies in a widening range of industries have turned to PMOs (program management offices) to manage multiple, complex initiatives with wide-ranging implications in cost, human resources and impact on customer relationships. However, many of these companies have found that internal implementation of a PMO is a costly learning exercise that delays or derails the promised benefits. The goal of the outsourced PMO is to help companies improve the execution, and ultimately the profitability of company projects by establishing project execution and reporting standards to enable better decision-making. These initiatives may include staff utilization, on-boarding and off-boarding employees and contractors,